1. Where are we located?
We are based in UAE.
2. What are our shipping zones?
Local delivery - Within UAE
GCC Shipping - Bahrain, Kuwait, Oman, Saudi Arabia & Qatar
3. What payment mentors do we accept?
Credit/Debit Cards: We accept all Master/Visa/American Express cards.
4. What is our delivery period?
UAE - 1-2 working days.
GCC - 3-5 working days
5. Is there any additional fee?
UAE - Our prices includes VAT, there are no hidden fees.
GCC - 65 AED late shipping fee. Customs and taxes is not included in our shipping charge and will have to be paid from your end when you receive the shipment.
6. Do you offer FREE delivery?
UAE - FREE delivery for all orders above 250 AED. Delivery fee of 20 AED for orders below 250 AED.
7. How can I modify my order or how can I contact you?
You can modify your order or contact us by sending an email to firstname.lastname@example.org We usually respond within 30-60 minutes.
Yes, you can. Please refer to our return/exchange policy.
9. Are you products only for curly hair women?
Our products can be used by men, women and kids!